FAQ

Are the watches original branded timepieces?

No. The watches available at Caliber Privé are not original branded timepieces. They are high quality inspired watches designed for customers who want a premium look and feel without paying luxury retail prices.

Do the watches include original brand documentation?

No. Our watches do not include original brand documentation, official certificates, or manufacturer warranty cards. Each order includes the product purchased from Caliber Privé and the relevant purchase confirmation.

Are the watches inspected before shipping?

Yes. Every watch is checked before dispatch to ensure that it is in proper condition, functions correctly, and is ready to be shipped to the customer.

What materials are used?

Our watches are selected for their appearance, finish, and overall quality. Materials may vary depending on the model, but each product page includes the most relevant details about the specific watch.

Are the watches waterproof?

Some models may offer basic water resistance, but we do not recommend swimming, showering, or exposing the watch to water for long periods. To preserve the condition of your watch, avoid contact with water, perfumes, creams, and chemicals.

Will the watch look exactly like the pictures?

We make every effort to display our watches as accurately as possible. However, slight differences in color, shine, finish, or details may occur due to lighting, screen settings, and production variations.

Is shipping protected?

Yes. Orders are carefully prepared and shipped with protection to help ensure that your watch arrives safely and in good condition.

How long does delivery take?

Delivery times may vary depending on the destination, carrier, stock availability, and external logistics factors. Once your order has been processed, you will receive the relevant shipping information when available.

Can I track my order?

Yes. Once your order has been shipped and tracking information is available, you will be able to follow the status of your shipment through the tracking page.

Can I contact support before placing an order?

Yes. If you have any questions before purchasing, our support team will be happy to help you. You can contact us at info@caliberprive.com.